Refund Policy
Last updated: June 24, 2026
We want you to be happy with Stayaway. This policy explains how refunds work. Payments and refunds are processed by Lemon Squeezy, our Merchant of Record.
14-day refund window
If you bought Pro or Lifetime and are not satisfied, email support@stayaway.app within 14 days of your purchase and we will refund you — no questions asked.
Subscriptions
Pro is billed month-to-month (or annually) and you can cancel anytime. When you cancel, you keep access through the period you have already paid for. Beyond the 14-day window above, we do not refund partial or unused subscription periods.
Try it free first
Stayaway has a Free tier that runs the full presence engine on one device. We encourage you to try it before you pay, so you know it works for you.
How to request a refund
Email support@stayaway.app with the email address you used at checkout, or use the contact details on your Lemon Squeezy receipt. Refunds are issued to your original payment method; taxes and VAT collected at checkout are included.
Questions
See also our Terms of Service and Privacy Policy.